Data Protection Declaration

The protection of your personal data is our serious intention.

This Data Protection Declaration clarifies the nature, scope and purpose of the processing of personal data (hereinafter referred to as "Data") within our online offering and the related websites, features and content, as well as external online presence, e.g. our social media profiles on. (collectively referred to as "online offer"). With regard to the terminology used, e.g. "Processing" or "Controller", we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).


ARIGO Software GmbH
Sunderweg 2
33649 Bielefeld

Telefon: +49 521 78718 0

Director: Jörg Seiffert

Categories of data to be processed

  • Inventory data (e.g., names, addresses);
  • Contact information (e.g., e-mail, phone numbers);
  • Content data (e.g., text input, photographs, videos);
  • Usage data (e.g., visited web pages, interest in content, access times);
  • Meta / communication data (e.g., device information, IP addresses).

Categories of affected persons

Visitors and users of the online offer (hereinafter we refer to the affected persons as "users").

Purpose of processing

  • Provision of our online offer, its functions and contents;
  • Answering contact requests and communicating with users;
  • Safety measures;
  • Marketing.

Used terms

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter the "data subject"); a natural person is considered as identifiable, which can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, to an identification number, to location data, to an online identifier (eg cookie) or to one or more special features, that express the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.

"Processing" means any process performed with or without the aid of automated procedures or any such process associated with personal data. The term goes far and includes virtually every handling of data.

"Controller" means the natural or legal person, public authority, body or body that decides, alone or in concert with others, on the purposes and means of processing personal data.

Relevant legal bases

In accordance with Art. 13 GDPR, we inform you about the legal basis of our data processing. Unless the legal basis in the data protection declaration is mentioned, the following applies: The legal basis for obtaining consent is Article 6 (1) lit. a and Art. 7 GDPR, the legal basis for the processing for the performance of our services and the execution of contractual measures as well as the response to inquiries is Art. 6 (1) lit. b GDPR, the legal basis for processing in order to fulfill our legal obligations is Art. 6 (1) lit. GDPR, and the legal basis for processing in order to safeguard our legitimate interests is Article 6 (1) lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. GDPR as legal basis.

Collaboration with processors and third parties

If, in the context of our processing, we disclose data to other persons and companies (processors or third parties), transmit them to them or otherwise grant access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties pursuant to Art. 6 (1) (b) GDPR) or have you consented or a legal obligation to do so or based on our legitimate interests (e.g. the use of order processors, webhosters, etc.).

If we commission third parties to process data on the basis of a so-called "processing contract", this is done on the basis of Art. 28 GDPR.

Your personal rights

As a user, upon application in accordance with Art. 15 GDPR, you will receive free information which personal data has been stored about you. As per Art. 16 GDPR you have the right to demand the completion of your personal data or the correction of incorrect data concerning you and, in accordance with Art. 20 GDPR, to obtain your personal data you have provided us and to forward them on your demand to other controllers.

In accordance with Art. 17 GDPR, you have the right to demand that the relevant data to be deleted immediately or, alternatively, to require a restriction regarding the processing of you personal data in accordance with Art. 18 GDPR.

Furthermore according to Art. 77 GDPR you have the right to file a complaint with the supervisory authority. For our company the authority in charge is the

Landesbeauftragte für Datenschutz und Informationsfreiheit
Postfach 20 04 44
40102 Düsseldorf

Tel.: 0211/38424-0
Fax: 0211/38424-10

Right of withdrawal

In accordance with. Art. 7 para. 3 GDPR you have the right to withdraw consent you granted with effect for the future.

Right of objection

You can object to the future processing of your data in accordance with Art. 21 GDPR at any time.

Cookies and the right of objection re direct marketing

"Cookies" are small files that are stored on users' computers. A cookie serves primarily to store the information about a user (only ID, possibly login status, device on which the cookie is stored) during or after his visit.

If you do not want cookies to be stored on your computer, you are requested to disable the option in your browser's system settings.Already saved cookies can be deleted in the system settings of the browser.

There is no guarantee that you will be able to access all the features of this website without restrictions if you make the appropriate settings.

Deletion of personal data

If your request does not colide with a legal duty to retain data (including eg accounting documents pursuant to § 257 (1) HGB or § 147 (1) AO e.g. accounting documents, commercial and business letters and documents relevant for taxation), you are entitled to request the deletion or limitation of the processing of your personal data in accordance with Articles 17 and 18 GDPR.


The hosting services we use are for the purpose of providing the following services: infrastructure and platform services, computing capacity, storage and database services, security and technical maintenance services we use to operate this online service.

Here we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer acc. Art. 6 para. 1 lit. f GDPR and Art. 28 GDPR (conclusion of processing contract).

Collection of access data and log files

We or our hosting provider collect on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR Data on every access to the server on which this service is located (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Logfile information is stored for security purposes (for example, to investigate abusive or fraudulent activities) for a maximum of 7 days and then deleted. Data whose further retention is required for evidential purposes shall be exempted from the cancellation until final clarification of the incident.

Contact support

When contacting us (for example, by contact form, e-mail, telephone or via social media) the information of the user to process the contact request and its processing in accordance with. Art. 6 para. 1 lit.b) GDPR processed. User information can be stored in a Customer Relationship Management System ("CRM System") or comparable request organization.